They over charge!!! They claim your subscription is one month in advance..... And at point of signing up they give you a date of when your payments are coming out and whe you will recieve your first box! You do get your first box when stated, however you pay the first payment as advised, BUT they take another payment in the same month all before you have even recieved a box!!!!! They don't tell you that on signed up, they state you pay the month you sign up and the. You won't get your be until next month as you pay in advance!!! That is true, BUT they do not state at any point they will bill you twice before you recieve a box!!! Next problem I have is I received my box.... But was so disappointed that (body shop) products was inside!!! High tend???!! The box was a joke for the money!! I then cancelled my subscription, and thankfully received an email to confirm this had been auctioned and they had refunded my second payment of £35! I was pleased they had responded and given my money back! I logged in to my account and cancelled my subscription! problem ALERT!! The following month they debuted my card with a further £35!!!! After my account was cancelled and without my permission!!!! I made x2 payments in April and cancelled and received a refund for the second payment as I had recieved X11 box.... But they then took a payment on 14th April!!!! It's a joke, and I have not had a box!!!! This is an absolute rip off, DO NOT USE!!!