I am absolutely shocked! I subscribed in September and they took £35 then and also have taken another £35 at the beginning of October. I have yet to receive any box and I have tried contacting them by email 5 times and I haven't received any replies. I feel like I've been scammed big time and no one is doing anything about it. I fell like I should report this. Never in my life have I seen such poor customer service. This company is nothing more than a scam. Still waiting for that box and the email replies. If I do not receive anything by the end of this week I will have to go to the bank and report this as fradulent.