Of the two months I was subscribed, both boxes have arrived significantly later than promised. The October box had an error, where the original eyeshadow planned had been replaced by the selfie powders however the booklet still named the eyeshadow palette. This box also arrived without a ribbon etc and rather battered. The company also withdrew the money for novembers box early, which promoted me to cancel. The November box arrived today, again late, and was actually missing one of the products promised in the booklet. I have emailed customer services to let them know but doubt very much, given the service so far, anything will be done about this careless error. Annoyed doesn't begin to cover the feeling you're left with this subscription seevice