Awful customer service. My box never arrived and I was charged for it. I contacted them via Twitter and they gave me some very unclear (and condescending) spiel about how it would be a few days after the next month because of when I signed up so I waited for over a month... was charged again for the next period - still no box. Requested to cancel any pending orders (if they were actually ever going to send my box!) and for full refund - which they did process quickly (although they never replied to my email to tell me the refund had been actioned).
8 years ago
Cohorted has a
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