Appalling - attempted to cancel the box multiple times (they don't make it easy; it's almost like they don't want you to be able to!) and when I finally succeeded I was still charged for the next two months (£70). No response from customer service, although two boxes mysteriously arrived in the post much later...I suppose they think sending boxes of TK Maxx clearance tat is an acceptable way to patch things up, rather than refunding me my £70?
8 years ago
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