My favourite monthly treat!!! The negative comments are most likely from people who use low market products and don't understand the value. I have been a customer for over a year and have always loved my box. I have received products from urban decay, mac, laura geller to laura mercier (for those of us who are beauty junkies - we understand the worth.) I have discovered new brands like studio 10 and douce (who do the most amazing mascaras may I just add.) The boxes arrive around the 15th of he month and are the perfect mid month pick me up! Thank you cohorted!