Received my box. They had either sent the wrong item or didn’t bother sending the item at all. I tried calling and emailed them about this, asking for replacements and got a generic email back saying ‘thanks for the feedback’... no offer to replace items etc. I asked them to call me 3 more times as their number goes straight to voicemail. They sent me generic emails back with the returns address, thanks for feedback. No call attempted. I was actually willing to carry on with the subscription if they replaced the wrong items/ sent the items missed but I am not going to beg them for their business!