I signed up for the beauty box from Ireland and was successfully getting charged for the beauty boxes, but as I later found out, you don't ship to Ireland, so I was promised full refunds. I have been billed for 4 boxes (Oct, Nov, Dec 2016, Jan 2017), but received only 2 refunds (in Dec and Feb). I have been communicating with the customer service team since January, and the last time I chased them was in July. No response so far... Would rather like to get that money back, to be honest.
7 years ago
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