Placed an order for a box in December to receive my first box in January. Despite receiving an email containing a tracking number I am yet to receive anything. The tracking number states that Royal Mail are still expecting the parcel from the sender. I have emailed Cohorted Customer Services who have stated that the box was dispatched on Friday 12th January, which is obviously not true. Customer services have now stopped responding to my emails after I suggested there was some untruths being told. The phone number on the bottom of the email response is a recorded answer phone service instructing you to leave an email address and someone will be in touch. At this point I've paid £35 for a box that hasn't been dispatched and £35 for next months box upfront. I'm beginning to feel like I may have been duped and wont be receiving anything. 6 emails to customer services and I'm no further forward.