Products are not as high end as advertised and only suitable of you have a medium Caucasian skin colour. I am quite pale and almost all of the products I have been sent are unusable, and the ones that were usable were disappointing. The box is always delivered later than stated when you subscribe and the dispatch emails sent days in advance of receipt of parcel by Royal Mail. Have subscribed for 2 months so far and each time have received far too loads of emails full of excuses about why things aren't up to scratch. A product was even missing from last month's box (MAC mascara sample) - and they are compensating by putting something extra in the next box but that's unfair if you have paid for it and the previous box was your last or only box because you paid for that but didn't receive it. Subscription cancelled pending delivery of the next box. I'm sure my friends with 'normal coloured skin are looking forward to receiving everything I can't use.