Very disappointed with October Cohorted as only received 5 of the 11 items. Emailed on 13th October and 17th October to get an automated message both times and still no further correspondence from them. I would really appreciate a response: Thank you for your email. A member of the Cohorted Team will reply as soon as possible. We are receiving a high volume of emails currently, please be patient while we reply. If you have any questions about our Beauty Boxes please visit our FAQ page: https://www.cohorted.co.uk/how-it-works https://cohorted.zendesk.com/hc/en-us Kind Regards Cohorted Customer Service Team