Stephen Murphy
I received very helpful and comprehensive advice from Colin Ferns in respect of my recently-purchased classic Mercedes. He is clearly very knowlegeable about these vehicles and took the time to explain his thoughts on what work he thought was needed to get my car into top-notch mechancial condition. A detailed quote for proposed work was provided to me for approval before any work was undertaken. There was good communication throughout, emails were answered quickly and comprehensively, even when I asked for a photo of the progress this was sent almost immediately, and the final invoice was in line with the original estimate (slightly under, actually!). I added additional requirements whilst the work was in progress and this wasn't an issue atall, I was quoted promptly for everything I asked for and, during the work when a couple of defects were uncovered, I was asked whether I wanted them addressed and precisely what the cost would be. The website is very clear in terms of location, opening hours, hourly rates, scope of work, etc. and there were no surprises at the end of the process. I am delighted with my car and I wouldn't hesitate to recommend Colin Ferns to classic Mercedes owners.
3 months ago
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Colin Ferns Ltd has a 4.64 average rating from 84 reviews

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