Poor service and terrible customer service. Lovely agents but they haven’t got a clue how to sort out complaints. Despite receiving notifications that my order had been delivered, my parcel was not delivered to my specified store, it was sent straight back to the company I ordered it from, the sender. However, Collect+ continue to remind me that me parcel is awaiting collection and will be returned to the sender if I don’t pick it up. I will never use this service again.
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