Stay well clear. I almost shuddered when i discovered the ebay seller used this company to deliver a very important part for my car. My Parcel has been miss routed 3 times. It passed my house on 3 different occasions and now the tracking hasn't progressed for 3 days. Customer service is a joke!. only contactable via email or live chat. after a 30 min wait time i'm finally through to customer service. You get the impression that the call centre couldn't really give a flying F**K and basically tell you what you already know. It'll now take 24-48 hours for them to find my parcel. the problem is i do not have 24-48 hours as my car is awaiting this rare part.