Tracking for my parcel shows "delivered to safe place: shed" but we dont even have a shed. I neither requested nor agreed any "safe place" delivery. It shoukd have been delivered with signature. We were home all day, no-one knocked. No calling card.. Nothing. I tried calling to find out whos shed the parcel was delivered to, but the call center staff refused to help. Hung up on me no less than three times.. Three different reps.. Despite being perfectly civil and polite while asking for help to find my missing parcel. I contacted the sender to speak to them, they told him "enquiry is raised, wait a few days" and meanwhile my parcel is god knows where in god knows whos hands... When a simple call to the depot to make contact with the delivery driver could have solved the issue in minutes. The way they operate makes me want to work for them as a driver. Imagine all the free stuff you could get!!?! Worst delivery company hands down. Will never use again and hope they go bust