Store failed to scan a barcode of 1 of the 2 parcels I handed over, is a message stating is invalid barcode on receipt I was handed. I mentioned to staff member, who claimed both parcels were on same barcode which is a complete lie. I reported this to the seller & to Collect+, thankfully I got refunded for all items but don’t at all trust using them now. Had very poor customer service from them regarding this. In the past I’ve had parcels for delivery re-directed 30 miles away, has happened 3 times. Collect+ is Yodel, therefore you cannot trust them. I know them very well & had many problems, even going back 10 years.