I printed a return label for the shop END. The collectplus point couldn't take my package because the scan return was something like: wrong bar code. I went to the pain the request another label... same thing. the shop owner was kind and we entered the scan numbers and letter manually. Still no success. Now I won't shop at END anymore and remain stuck with a pair of sneakers that are too small. Internet retailers should understand how important it is to partner with reliable companies.