Collect+ lost two of my parcels I returned to ASOS through them. Nobody willing to take ownership, collect+ say ASOS do have my parcels but won’t give me proof of postage, ASOS say they don’t have my parcels and won’t give me a refund without the proof of postage. Collect+ say that ASOS should submit a claim with them, ASOS say they can’t. After reading reviews on collect+ now I realise they are complete thief’s!
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