I am continuing the evening webinar sessions, after attending the CCNA classroom course. I am very pleased with this follow-up service. Due to some major changes at work, my study has been a bit disrupted and I am still to sit my exam. The webinars give an update on how Cisco are thinking. I am not a techie, but have worked in IT environments for some time. The fact that I attended the course has gone down very well. I was able to provide cover on a major project, when the main Project Manager (ex-techie) was on holiday. I am now being asked to assist with more work on projects because a senior manager knows I have done the course. Joe has given me the knowledge to understand networks and to contribute more in my job. Plus, all the study material I have to work through is excellent. I would recommend studying with Joe to anyone.