I was self studying the CCNA for nearly a year, nothing was making sense, I figured I would find a training course, I looked around at a couple of training companies, some of them charged crazy money some pester me every day on the phone to get me to part with my money, what I liked about commsupport was the “take or leave it” approach, they did not come across as desperate and I liked that, Anthony on the phone was patient answered my question even my technical ones, never did I feel pressured to buy. On the first day Joe greeted me like I was an old friend and chatted away while waiting for the other students to arrive, they really make you feel like you are a member of an extended family by the end of the end. What I love about commsupport is that for them the course is not over when you leave the class, the study continues with their webinars that Joe hosts twice a week (You really do deserve that MBE Joe) were he goes over more technologies, this is in his own time in the evening. I am loving this and would return to Commsupport when I need to do my CCNP. Thank Commsupport and Joe