I have been fortunate enough to attend 4 courses run by Commsupport, over the last 4 years. The first was the 6 day CCNA, the a old version of the CCNA Security, the current CCNA Security + CCNP Firewall + CCNP Secure Bootcamp and finally the CCNP Switch / Tshoot. All the courses were run by the same instructor Joe, who in my view is very capable and skilled at delivering all the information contained in these courses. If there was anything I didn’t/couldn’t understand he would take the time to explain it in a different way until I understood. Joe delivered the course material using the same method each time, firstly by explaining the subject, then he demonstrates it and then you get the opportunity to do it yourself. The class sizes were always less than 12 students which meant that we all had access to our own lab equipment throughout the course. We were also able to access our labs from the hotel/B&B after hours. (The lab equipment varied depending on the course being held.) Overall, I would highly recommend Commsupport and the Cisco courses they run. The knowledge I have gained has proved to be invaluable in my career, not only working with Cisco equipment but other vendors too.