I want to say a big thank you to Commsupport and to Joe and Anthony in particular. I’ve attended lots of IT training courses in the past with the big players, so i am used to a particular format of death by power point and being bored to tears with the presenters voice for days ,Commsupport is different, not a single power point slide for the entire 6 days of the CCNA, every thing is drawn on the computer, Joe is an amazing lecturer, if the knowledge won’t go into your head one way he will find another way to explain the same subject. Very interactive sessions, no one is allowed to hide in the back of the class. I choose commsupport after speaking to Anthony, I was impressed with their approach, they did not bombard me with emails or phone calls after my first enquiry, they simply left me to it to decide which I thought was very professional not like other training companies who bludgeon you with calls and emails until you relent and surrender your cash. On the first day of the CCNA course Sunday we were greeted by Joe and chatted while waiting for the other students to turn up once we started we got straight into networking, no idle chat about who we are or what we expect to get out of the course, I liked that! First day we covered Layer2 , vlans, trunking, vtp, spanning tree On the second day we started at 8:30am with subnettting then spanning tree until lunch time, after lunch we did basic routing and then eigrp, it was not all lecture, Joe would show us live there and then how the protocols work actual live demos of the subject in action, I had never seen any training company dare run live demos before, this shows a level of knowledge and competence that Joe has in his knowledge. The rest of the week flowed from one subject to another each subject was described in detail, shown and demonstrated in detail , each lecture was followed by the most comprehensive set of lab manuals I have ever come across. I counted six manuals in total, and it will take me another 3 weeks to work through all the labs. I really liked that in the classroom there was no projector, each pair of desks has a flat screen monitor were Joe’s screen is streamed to, so no matter where you are in the class you can clearly see everything that is going on plus every session is recorded, these recordings are given to us at the end of the week to take away, again another service I have never known any of the big training companies do. Twice a week in the evenings Joe hosts live sessions used for revision. I have been attended these session to reinforce my knowledge. Thee are also recorded and sent to the students. I have nothing but praise for Joe and Commsupport. A previous reviewer said that the bigger companies can learn one or two things about how to run a training course, I could not agree more. I plan to take the CCNA exam in a few weeks. I expect to pass of course. The knowledge I have gained from Joe, the labs, the evening sessions, the recorded material is just incredible. Thank you.