I am leaving the military and spent a lot of money (with an ELC and my own money) on on-line courses with Robust IT/ SouthStep. Their courses were appalling and consisted of scanned in material, not proof read and stuck in web-pages. Complete gibberish. Rather than issue a refund they paid for me to spend 6 days training with Commsupport Networks towards my CCNA qualification. It's a tough subject for a newbie like me but the trainer is passionate about networks and works tirelessly to explain. I also now have loads of faultless training material which I can use to practice 24/7 on labs up to my exam. He also runs free live "on-line intro to networking" webinars. I can't recommend him enough. Thanks Joe