Firstly I couldn't complete the vat exemption on your website after numerous attempts, and secondly my order of a walking stick arrived loosely packaged in a cardboard box without a rubber ferrule. However after emailing the customer service I received an email saying that a ferrule will be posted ASAP. I'm awaiting the delivery of the ferrule as it has been a bank holiday. I'm not in a hurry to order and purchase anything from this company in the near future.
4 years ago
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