Took over two months and 6 or 7 phone calls to actually get my documents after each person apologised profusely and promised they would absolutely make sure I got them and each time I didn't. Also when I first took out the policy, over the following week I was phoned at least four times for my email address and another three times (twice in one day) to ask if I was near a quarry. Your people get the answers but don't seem to put it on the persons file so you're just phoned time and time again. It's so annoying and unprofessional.
7 years ago
Complete Cover Group has a
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605
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