This is the worst online shopping I have ever had. I received a computer case without any accessories such as PCI-E riser, manual, screws and etc. I tried to communicate with support via email, but. without any success. After a few days of waiting, I started to call to support. I was asked to send an email with a list of missed parts(it was sent). After two weeks of callings, they asked me to fill the statutory declaration and I did it. For now(12.03.2020), nothing had been changing. I have been calling them(endless waiting loop) every week and have been continuing to receive the same answer: we need a few more days to solve your problem. More than a month passed after my first email and my computer case is just a brick and I can't use it. it looks like they are just pulling time and do nothing. Few hours after this review had posted I received an email fro CU with offer refunding. I accept it but, for now (23.03.2020) I have received no money. customer #4156514: