Placed an order for a very expensive tool set (over £1500) on 3/10/22. Zero contact or even order confirmation for 3 days until chased. Then told confirmation would follow which it did. Fast forward 18 days and nothing. Not even contact to say item shipped. Chased and chased with zero response. Finally got an email on Monday 31/10/22 with a fairy tale of an excuse asking for confirmation if we wanted to wait another 2-3 weeks or refund. Stated refund and told accounts dept (no such thing as I’ve seen the shop and it’s a one man band) would process within 3 days. Now 5 days on with zero contact or refund. Am now going after our money via our bank while simultaneously launching a small claims court action in Northampton county court. Company is late filing accounts with companies house which doesn’t bode well. Avoid this company like the plague if you actually want what you pay for. Don’t fall for the lies and spend it somewhere else. Looking at the 5 star reviews it’s obvious most are fake.