My representative (Shaylah) hands down gave me the best customer service I’ve experienced in my short 30 years of life! Our phone call was extremely pleasant and friendly as well as streamlined in everything necessary to feature to understand with the service and payments. She even allowed me to explain that I had talked to another representative the previous day who had told me that the service plan I was looking for wasn’t available and that I would have to spend extra time figuring out what provider I can actually use; so in other words I was repeating to Shaylah that it wasn’t possible to receive the plan I wanted because I took another person’s word. Once she allowed me to finish speaking nonsense she effortlessly corrected me and offered the correct provider I would be using for the exact plan I wanted at an even better price!! I won’t say everyone employed in customer service with Shaylah is as efficient and effective as her but if they are then that’s a world I recommend everyone should experience. 10 Stars ⭐️ Thank you (: