Excellent overall experience! Literally seconds after putting my order through I received a phone call to apologise and explain they had ran out of a very popular product and then given several options of what I could do next. Brilliant, friendly, personal customer service. Meat parcel arrived promptly the next morning, lovely packaging and still very frozen meat! Very happy with my whole organic chicken and organic chicken bone broth, great size, flavour and value for money. Lovely website design, very easy to use and love the product info. I will 100% order again and recommend to friends and family. Thank you!