I love your meat, and almost never buy meat from anywhere else. However, since you've started delivering fresh rather than frozen (which I love by the way), I note that all your game is "previously frozen". This means that if I wanted to buy a couple of pheasant and maybe other bits and pieces, I couldn't, because I'd have to eat it all at once as soon as it arrived. I want to be able to buy it and put it in the freezer for future use. I'm not going to make an order consisting of just a pheasant, or just a partridge, so I think if possible, you should start either sending your game out frozen, to stay frozen (as before), or try and just send out fresh game (which I realise is probably impossible). Otherwise, I fear you may lose a few sales! I would also like to point out that your CHristmas meat is always delicious - however, having to pay for it at point of order is a real nuisance. Plans change and meat ordered may not, in the end, be required, or more may be needed, necessitating another order. Riverford, to name a competitor (sorry!), allows you to make your Christmas order as you go, and it is paid for before it is delivered, but you add to/remove from your order as you wish, and then pay for the final amount the day before it arrives. This is a far better system, and is why I have ordered my turkey from them this year - sorry!