Your food is really good quality. So far have enjoyed your steaks, chicken liver (as pate!) and burgers, and have also been making bone broth. We like the convenience of the bones for broth you offer, as well as the ethical use of the entire animal. Staff are really friendly and helpful. Unfortunately, our order went to the wrong address, so there was a bit of hassle trying to locate it - although, as I said - staff were friendly, apologetic and helpful... Thankfully a kind neighbour whom I’d never met called me to alert me to the delivery. Due to the delay in receiving our order, some of the produce had begun to defrost, so had to be eaten more quickly than we’d planned. Also, one of the packets of steak was unsealed, so blood dripped out in the fridge.