Avoid this con at all costs. I have been betting in Coral shops for over 30 years and was talked into taking the Connect Card. Because I am not a complete mug I used it sensibly and built up a bit of a fund. This led to all my "privileges being withdrawn and them paying out 40% less than I expected on a recent bet compared to putting the bet on in a shop. When I queried this online I was told it was a business decision and there was no appeal. There may not be any appeal Coral but the ordinary punters like myself and my little syndicate can make our own business decision and not put another penny through your greedy little hands. Seriously folks avoid this like the plague!