I like bingo and signed up online, I deposited and never received the bonus so I asked a host who then credited it to me, I played bingo about £3.00 per game totalling £100 but never won , never won in the newbie room all week too, I then followed a link from an email from coral saying spend 10 play with 50 so I did, no bonus credited to the account so I asked on live chat, the man said that I spent the 10 so I was now unentitled to receive the bonus, he asked me to deposit again then contact support to get bonus? Crazy, then I won a game of bingo for just over ten pounds, a small amount but it disappeared from the account, it was in my bet history but they say its gone from there, I then found out that coral performed a hard search on my credit file and reduced my score, I am just a lady who wanted to play bingo, when I complained and demanded that they close my account permanently I got a robotic response no answers and told that the account would be closed temporarily, horrible few days on this site, really horrible experience, I feel so dirty I will need several baths, this company should be closed down and owners jailed, staff are very, very, very rude and appear to follow their own rules, do, say anything, I have been put off for life, loved bingo but too upset to play just now, the tech team need sorted out asap, I have reported this so I hope they investigate, horrible dark & corrupt, be warned , look at reviews first on here or trust pilot, I wish I had