Poor poor poor customer service,had a query unanswered for over a week,then they had the cheek to email and say this case is closed.cashout poor and unavailable most of times,offers and promos have hidden t&cs. They have the website and ideas to top the country for best bookmakers,and are quite literally mashing it up.about 60%of their staff are shamefully rude and unhelpful towards customers,some of them haven't got a clue about the industry