Coral's main office in Guildford Street, Chertsey is losing more regular customers than they are managing to keep due to incompetent and unfriendly management of it's shop. Several have been banned for reasonably airing grievances and these tend to be the biggest punters. At least 12 people are prepared to sign a Petition letter to have the management changed. It is beyond belief that Coral hierarchy cannot see what is so patently obvious to anyone who goes into that shop.