1.First complaint is of delivery: Instead of "up to 15 business days for delivery", the costume took 7 weeks and 5 days to arrive. The tracking number never worked for me. 2. I can't try on the costume, which looks nice by the way, because the zipper is completely stuck!!! It won't go down. I'd have to take it to a seamtress, if I wanted to wear it, as I don't sew. 3. the headpiece! How can you mess up a headpiece you ask? The headpiece has a fixed upper support which means you can't open the headpiece are than 4.5". It feels like your head is in a vice. On top of that the headpiece is trimmed in gold and the dress glitter is in silver.