Deceptive company. The shipment update email (which came about a month after ordering)misleads you to believe it's departing from CA. It's a Chinese company. Mid-March and I haven't received my shoe order placed on January 11th...And a rep lied to me last week stating that the items were in transit. Turns out It's still being processed. I called Amex to refund my money. NEVER order from here, guy!