I love Craighopper’s clothing that repels ticks and still looks presentable. I have lots of these clothes. I have never returned anything. A short sleeved pink shirt that I bought turned a muddy grey cover, so I went online to buy a long sleeve replacement. That’s when I saw Craghoppers lifetime warranty. I thought it was worth a try. I learned that you must have your receipts and you must have registered the original product. Even so, Craghoppers gave me a $10 store credit. I found their customer service to be warm, prompt, and respectful. I will continue to buy from Craig Hopper‘s for years to come and will continue to recommend them to friends and family.