Impossible to contact, either by phone or email which they don’t reply to. I bought a product from Curry’s and decided to pay by installments with Creation and a direct debit was set up. They didn’t take the first direct debit and told me I haven’t paid it and the slapped on a £30 charge. I got a letter today, after many emails from them (which you can’t reply to) asking for me to set up a direct debit! Today I paid off the full amount and will never go near them again. Dreadful non-existent customer service!
2 years ago
Creation Financial Services has a
1.5
average rating
from
218
reviews
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