So far i haven't had a good experience with creditfix. My account was recently taken over by this company and all i have had is one letter asking me to sign my consent. I did a lot of research when starting my IVA as its important to know what your getting yourself into as its for a long period of your life. I have never heard of this company and im just expected to sign and let them handle everything. I havent spoken to anyone, no one has asked me how i feel about it all, no one has phoned to see if im ok and handle things. Ive had a lady phone me three times asking to me complete an annual review but never actually got an email with the link. So i thought it would change tacts and chat to someone online and 5mins in the guys ended our conversation midway through a question! it is safe to say i am unhappy with the service i am getting!!!!!!!!