I have been told various ways that I could cancel my membership. I told rep. when I signed up that I was on a fixed income living in a rehab. center and wanted to see about getting my credit repaired. The rep. said that CreditFix would work with me collecting the monthly fee. This also was not true. I was also told that I would have access to a website for rent to own homes which was not true. I was told my due date was on 1/27/2019 and when I saw that I could not pay CreditFix had already charged my account the monthly fee and there would be no refund. I was also told that the agreement states that I had to cancel the day before my due date which I have read over the agreement and cannot find that statement anywhere. I have never had such bad customer service in my life. As a matter of fact this is the first time I have ever lodged a complaint. GOOD LUCK IF YOU USE CREDITFIX.