Since my agreement nearly 2 years ago the only correspondence I get is annual statements. I also do not like that it shows on my bank statement the case holders name rather than the company name. I paid for the quick service which I was told would take 5-6 weeks but instead took nearly 3 months. I'd said my preferred payment date which has been completely ignored and the monthly direct debit comes out the week prior to payday which is not the greatest
9 years ago
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