I placed an order with Crofton & Hall, the money was taken from my account and I received an order confirmation.
I was then advised of a delivery date which came and went so I contacted C&H to track the parcel, I was told that the order had been “fulfilled”.
I then chased the order again 3 days later, again I was told that they would track the parcel and then update me later.
I then received an email that evening advising that the order could no longer be fulfilled and I could expect a refund.
I am absolutely disgusted in the service, taking over 6 days to advise the customer the product that they have been told is on the way is not even in stock.
Will not use again.
3 years ago
Crofton & Hall Ltd has a
4.6
average rating
from
180
reviews
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