I ordered a few items for my husbands birthday. They were not dispatched until 2 weeks later, even though it estimates 2-5 days. When I contacted customer services they were less than helpful, saying there are sometimes delays and they were waiting for items from another warehouse, but miraculously within 12 hours from hearing from customer services the items had been despatched. There was no real apology for the delay, just seemed like generic response/excuse. Will be reluctant to use cruise again and will be returning the items.
10 years ago
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