I bought an expensive Paul Smith polo shirt and it arrived with a button missing and the small envelope containing the spares was empty. I declined sending it back due to no more stock. In order to get any discount I was asked to send photos by email....... Not my forte. I said I'd source a button myself due to the palaver. And that was that.
I was told that they couldn't find any buttons.
I know it's seems petty but for a polo costing £125 I expect more!!
10 years ago
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