Hi I was very disappointed as an understatement with the product/consignment I received. I ordered a designer bag for my wife as an anniversary present but to my total dissatisfaction I was surprised initially with the method of packaging used, this only comprised of a plastic outer bag and the actual bag in a cruise bag, at a minimum I would've expected the bag to be in a box to ensure robust packaging and therefore mitigate potential damage issues. In addition I was mortified to find the actual drawstring branded bag was dirty with marks which is totally unacceptable & furthermore the bottom section of the bag looked used. This experience was very dissatisfying, and would potentially have a detrimental impact on any future business I place with cruise.