I received my order from Cruise and was deeply disappointed with the packaging and wrapping of all 5 of my items. 2 pairs of shoes where the box was completely damaged and the dress that was ordered was stained all down the front and back. I am also deeply disappointed that when returning the dress I was ask to pay for delivery which came at a cost of £8.55. It is definitely not a website I would use again, I have ordered from Harvey Nicols and Selfridges where the service, delivery and packaging is a lot more sufficient and value for money for the same brands!