I have previously sent an email to customer services and have not received any reply. My complaint is regarding an order for an Alexander Mqueen shirt. Your advice on the sizing was true to size so I ordered a medium. When the shirt arrived it was never a medium in a million years. I measured the chest and at betts it was 38-39 inches. If I had known this I would have ordered a bigger size. It has now cost me over £10 in postal costs for a shirt which wasn't true to size as advertised. I am extremely disappointed in your company and would like a credit for the postal costs please. To cap it all the shirt was to wear at my granddaughters christening and thee wasn't sufficient time to order a replacement. I wouldn't gamble on the sizes any way. Very poor advertising by your company at a cost to me as a customer that I needn't occur . As I said previously you haven't had the courtesy to reply to my email either.