The quality and price of the 3 jumper I bought for my teenage son are great. It was the customer service that let you down. I emailed to enquirie when did receive my 30pounds voucher as part of your promotion, the email I got in return said I didn't qualify as I placed my order before the promotion period started. I emailed back to explain this was not the case and was again told no, and that there was nothing that could be done. It was only when I screen shotted my order and email that I was told yes I was entitled to it that I was told yes I would infact receive them. Pretty poor service although I am happy with my purchase..