Having purchased for the first time with cruise I was very excited to receive my item and was very disappointed once it arrived. Delivery was great. Once I opened package I noticed that I had been sent an ex display shoe. I was un aware of this when I ordered and feel that I should have been informed when item was being processed or packaged. The item had the price label on the sole along with a few marks, aswell as inside the shoe there were a few black marks from when people have been trying the shoe on. For designer shoes I would not expect this standard. Very disappointed.